All systems running
Everything is running smoothly.
Websites, checkout, batch processing and payments are all working normally. If anything changes, our team posts it here first.
- Open issues
- 0
- Nothing to report
- 90-day uptime
- 99.96%
- Across every part below
- Last incident
- Oct 16
- Linode emergency server update · 53 min
Every part of Offset Commerce
- Front EndCheckout, account and signupNormal
- AuthenticationSigning inNormal
- PaymentsCharges, refunds, payoutsNormal
- APIConnections to your toolsNormal
- DatabaseWhere your data livesNormal
- Emails & ReceiptsConfirmations and noticesNormal
- POSTasting room salesNormal
- Offset AdminOrders, products, customersNormal
The last 90 days
- Uptime
- 99.96%
- Incidents
- 1
- Typical time to fix
- 53 min
- Uptime · All parts
- 99.96%
- Incidents
- 1
- Typical time to fix
- 53 min
- Uptime · All parts
- 99.96%
- Incidents
- 1
- Typical time to fix
- 53 min
- Uptime · All parts
- 99.96%
- Incidents
- 1
- Typical time to fix
- 53 min
- Uptime · All parts
- 99.96%
- Incidents
- 1
- Typical time to fix
- 53 min
- Uptime · All parts
- 99.96%
- Incidents
- 1
- Typical time to fix
- 53 min
- Uptime · All parts
- 99.96%
- Incidents
- 1
- Typical time to fix
- 53 min
- Uptime · All parts
- 99.96%
- Incidents
- 1
- Typical time to fix
- 53 min
- Uptime · All parts
- 99.96%
- Incidents
- 1
- Typical time to fix
- 53 min
Point at a marker to see what happened.
Point at a marker to see what happened.
Point at a marker to see what happened.
Point at a marker to see what happened.
Point at a marker to see what happened.
Point at a marker to see what happened.
Point at a marker to see what happened.
Point at a marker to see what happened.
Point at a marker to see what happened.
Services we rely on
When one of these has a problem that reaches your winery, we post it here. Where one has its own status page, we link to it.
What Offset Commerce runs on
- LinodeRunning normallyThe servers behind the shopStatus page for Linode, opens in a new tab
- CloudflareRunning normallySpeed and protection for every pageStatus page for Cloudflare, opens in a new tab
- SupabaseRunning normallyDatabase for parts of the platformStatus page for Supabase, opens in a new tab
Taking payments and orders
- StripeRunning normallyEvery card payment and payoutStatus page for Stripe, opens in a new tab
- CDTFARunning normallyCalifornia sales tax rates
Fulfillment
- UPSRunning normallyShipping rates and labels
- FedExRunning normallyShipping rates and labels
- WineshippingRunning normallyWarehousing and shipping wine orders
- FORTRunning normallyWarehousing and fulfillment
Compliance
- SOVOS ShipCompliantRunning normallyChecks orders against state shipping lawsStatus page for SOVOS ShipCompliant, opens in a new tab
- VinoCheckRunning normallyCompliance checks and state tax reports
Marketing
- Campaign MonitorRunning normallyEmail newslettersStatus page for Campaign Monitor, opens in a new tab
- RedChirpRunning normallyText message marketing
Past incidents
Oct 16
Linode emergency server update
53 min
Get updates
One email when an incident starts and one when it’s fixed. For planned work, one the day before.